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For too long, service professionals have tried to deliver a positive service experience using “hand-me-down” tools, terminology, and systems borrowed from manufacturing and retail supply chain processes.
However, a service network is much more complex than even the world’s most sophisticated supply chain environments. Service networks require multiple stocking levels of inventory and stringent rules around inventory condition and ownership. They are subject to unpredictable demand and are comprised of multiple organizations each with their own set of business processes.
Click Commerce Service Network Solutions were designed to help service professionals effectively manage this complexity. Our solutions enable organizations to optimize inventory levels, link inventory planning to inventory execution, and drive cost efficiencies in parts, orders, and shipments.
With Click Commerce, you can implement one solution to solve a specific business problem or a complete service solution suite to address the needs of your entire global service network. The Click Commerce Service Network Solutions suite includes:
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